Robotic Process Automation
In collaboration with our parent company Vergence Solutions, we help businesses increase the efficiency of their digital processes with robotic process automation (RPA). RPA aims to complete repetitive tasks with automation software so human personnel can focus on more impactful and higher value work. Benefits of implementation also include error reduction, improved processing time, and cost savings.
Explanation of RPA
The term may include “robotic” but rest assured, no physical robots are involved. Instead, digital robots (also known as bots) automate the tasks in your digital processes. While adept at completing simple rule-based activities, bots are not designed to eliminate the need for human personnel. Subjective and open-ended decision-making tasks should continue to be completed by your human employees. There’s also no need to be concerned about losing control because the bots are not able to complete any tasks you don’t give them permission for.
Processes for RPA Implementation
- Managing orders
- Processing customer inquiries
- Setting up accounts
- Creating and managing purchase orders
- Invoicing
- Reporting
- Completing bank reconciliations
- Processing payments
- Monitoring servers and applications
- Processing emails
- Backing up and restoring data
- Managing invoices, contracts, and work orders
- Processing returns
- Planning demand and supply
- Completing payroll
- Managing time and attendance
- Administration of benefits
- Onboarding and offboarding
Have further questions about RPA solutions or how it can be applied to your business? Review our implementation process and contact our team today!
Case Studies
Vergence provided assistance to the United States Marine Corps (USMC) in developing and utilizing robotic process automation (RPA).
Vergence assisted a major healthcare provider incorporate UiPath robotic process automation (RPA) and complete insurance eligibility checks more efficiently.