Robotic Process Automation
In collaboration with our parent company Vergence Solutions, we help businesses increase the efficiency of their digital processes with robotic process automation (RPA). Through process automation, repetitive tasks can be automated by software so human personnel can focus on more impactful and higher value work. Benefits of implementation also include error reduction, improved processing time, and cost savings.
What is Robotic Process Automation (RPA)?
The term may include “robotic” but rest assured, no physical robots are involved. Instead, computer software (the 'robot' in RPA) is designed to perform automated tasks that might otherwise be highly repetitive and tedious for humans to complete. We want to be clear, RPA is not designed to eliminate the need for human personnel; its designed to eliminate busywork and free your personnel to apply themselves more effectively. There’s also no need to be concerned about losing control because the 'bots' are not able to complete any tasks you don’t give them permission for.
What are the Benefits of RPA?
With well designed RPA systems, your employees will be freed from tedious tasks, making them more effective and saving you money. Ranging from simple implementations that automate email cadences, to complex implementations that process shipping orders and labels, RPA can be curtailed to fit your enterprise's needs and up your efficiency. Consider how much saving 5-10 minutes a day will save you over the course of a year, and how that can compound over time.
Use Cases for RPA Implementation
- Managing incoming and outgoing orders
- Processing customer inquiries
- Setting up accounts
- Directing emails to the correct groups or contacts
- Creating and managing purchase orders
- Invoicing
- Reporting
- Completing bank reconciliations
- Processing payments
- Monitoring servers and applications
- Processing emails
- Backing up and restoring data
- Managing invoices, contracts, and work orders
- Processing returns
- Planning demand and supply
- Completing payroll
- Managing time and attendance
- Administration of benefits
- Onboarding and offboarding
Have further questions about RPA solutions or how it can be applied to your business? Review our implementation process and contact our team today!
Case Studies
Vergence provided assistance to the United States Marine Corps (USMC) in developing and utilizing robotic process automation (RPA).
Vergence assisted a major healthcare provider incorporate UiPath robotic process automation (RPA) and complete insurance eligibility checks more efficiently.